Job Summary:

This role will support the successful delivery of the overall ERP transformation program through the implementation & management of program metrics, reporting cadence, risks and issues identification, and escalation. This role will facilitate cross-track level operational processes, execution, and continuous improvement in program delivery (inclusive and beyond core ERP scope).

Main Responsibilities:

• PMO Management.
• Build out standard status reporting.
• Roll out reporting to the project team.
• Build overall governance framework— includes program, template, and deployment governance.
• Construct program decision-making framework.
• Roll out governance framework to the wider community.
• Begin to facilitate and lead the Change Control Board
• Own and facilitate transformation assurance services by external auditors.
• Manage governance of solution
• Drive overall change control process.
• Drive the overall schedule of the program against the agreed-upon timeline, roadmap, and resourcing.
• Manage escalations and raise areas of concern to the Accountable Executive
• Support status meetings, steering committee meetings, etc. (Obeya, Weekly Status, etc.)
• Confirm and establish a cadence of status reporting with the team.
• Confirm and establish a cadence of reporting to the Accountable Executive
• Confirm and establish the risk and issue management process and cadence.
• Own and facilitate transformation assurance services by external auditors.
• Continue to facilitate and lead the Change Control Board
• Collect inputs to the Change Control Board and act as gatekeepers into this meeting.
• Push teams to collect all attributes for each change and verify preparedness for each CCB.
• Continuously driving for standard solutions and minimizing changes, only accepting changes that were imperative.
• Own and facilitate transformation assurance services by external auditors.

Experience:

• 10+ years combined experience in project management, program management, and PMO implementations.
• Excellent understanding of project and program management tools with a focus on supporting ERP implementation projects.
• Proven process improvement, and data analytics skills.
• Ability to understand and demonstrate knowledge of data mining, statistical, and/or data mining methods and tools.
• Excellent leadership and managerial skills to lead/manage matrix teams in multiple geographies.
• Ability to travel, to be defined based on overall program plan and timelines.

Qualifications:

• Bachelor's degree in business administration, project management, or operations required; PMI Project Management Professional certification preferred.

Key Skills:

• Problem Solver
• Great attention to detail
• Excellent Analysis skills
• Open to Change
• Remarkable Leadership/ Interpersonal Skills
• Pro-active Team Player
• Enquiring, Questioning and Inquisitive
• Good Communication Skills – written and verbal.
• Self-Starting and easily gains respect & co-operation.
• Customer facing, both external and internal Customer
• Ownership, initiative, proactive behavior, and positive approach (can-do attitude)
• Proven experience with complex planning, forecasting and product lifecycle programs.
• Proven people skills required.