Description:

The individual will:

• Do an outreach to customers to collect past due balances, 
• Respond to customers, internal and external, via email and phone, and follow up.
• Perform daily reconciliation, clearing, write off activities, 
• Support and backup other team members as needed.
• Identify and resolve issues with internal and external customers in a timely manner.
• Drive process improvement initiatives with focus to create efficiencies. 
• Understand SOX controls as they relate to the job responsibilities and perform all tasks in a SOX compliant manner to limit financial risk to the company.
• Support the team to complete reconciliation and other related consumer receivables duties.